Last Updated: June 2026
Piedmont Storage Facility (“Piedmont Storage,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our customers, website visitors, and individuals who interact with our business. This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard information obtained through our website, online services, communications, and storage facility operations.
By accessing or using our website, submitting information through our contact forms, communicating with us electronically or by phone, or utilizing our storage services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
This Privacy Policy is intended to provide transparency regarding our information practices and to help users understand how their information may be handled while interacting with Piedmont Storage Facility.
INFORMATION WE COLLECT
We may collect both personal and non-personal information from customers, prospective customers, website visitors, and individuals who communicate with us.
PERSONAL INFORMATION
Personal information refers to information that identifies, relates to, describes, or can reasonably be associated with an individual. Depending on your interaction with us, we may collect the following categories of personal information:
If you choose to reserve or rent a storage unit, additional information may be collected as necessary to process agreements, maintain records, verify identity, or comply with applicable laws and regulations.
NON-PERSONAL INFORMATION
We may also automatically collect certain non-identifiable information when users visit our website. This information helps us improve website functionality, monitor performance, and better understand visitor interactions.
Such information may include:
This information generally does not identify individual users personally unless combined with other identifying information.
HOW WE COLLECT INFORMATION
Information may be collected through several methods, including but not limited to:
Information is collected either directly from users or automatically through website technologies.
HOW WE USE YOUR INFORMATION
Piedmont Storage Facility may use collected information for legitimate business purposes, operational needs, customer service functions, and legal compliance obligations.
Information collected may be used to:
We may also use information to contact customers regarding:
We do not sell, lease, or rent personal information to third parties for marketing purposes.
LEGAL BASIS FOR PROCESSING INFORMATION
Where applicable under privacy laws, we process personal information based on one or more of the following legal grounds:
COOKIES AND TRACKING TECHNOLOGIES
Our website may utilize cookies, web beacons, pixels, and similar technologies to improve website functionality, analyze traffic patterns, and enhance user experience.
Cookies are small data files stored on a user’s device that help websites recognize returning visitors and remember preferences.
Cookies may be used for purposes including:
Third-party analytics providers may also use cookies or tracking technologies to collect anonymous usage information.
Users may disable cookies through their browser settings; however, certain website features may not function properly if cookies are disabled.
WEBSITE ANALYTICS
We may use third-party analytics services, including but not limited to Google Analytics, to better understand website usage and visitor behavior.
Analytics providers may collect information such as:
This information is generally aggregated and anonymized and is used solely for improving website performance and operational effectiveness.
THIRD-PARTY SERVICES
Our website and operations may involve third-party vendors, service providers, or platforms that assist in delivering services or maintaining website functionality.
Third-party services may include:
These third-party providers may independently collect or process information according to their own privacy policies and terms of service.
Piedmont Storage Facility is not responsible for the privacy practices, policies, or content of third-party providers or external websites.
DATA SHARING AND DISCLOSURE
We may disclose personal information under limited circumstances, including:
Information will only be disclosed when reasonably necessary and in accordance with applicable laws.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including:
Retention periods may vary depending on the nature of the information and applicable legal requirements.
DATA SECURITY
Piedmont Storage Facility takes commercially reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
Security measures may include:
Despite our efforts, no method of electronic transmission, internet communication, or data storage system can be guaranteed to be completely secure. Users acknowledge that information transmitted online is done at their own risk.
CUSTOMER COMMUNICATIONS
Information submitted through contact forms, emails, phone calls, or other communications may be retained for customer service, scheduling, operational, legal, or administrative purposes.
We may communicate with customers regarding:
Customers may contact us to request updates or corrections to their information where applicable.
CHILDREN’S PRIVACY
Our website, services, and storage operations are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that information has been inadvertently collected from a child under 13, we will take reasonable steps to delete such information promptly.
EXTERNAL LINKS
Our website may contain links to external websites, platforms, or third-party services for convenience or informational purposes.
Piedmont Storage Facility does not control and is not responsible for:
Users are encouraged to review the privacy policies of any external websites they visit.
YOUR PRIVACY RIGHTS
Depending on applicable laws and regulations, individuals may have certain rights regarding their personal information, including the right to:
Requests may be submitted using the contact information provided below. We reserve the right to verify identity before processing requests.
POLICY CHANGES AND UPDATES
Piedmont Storage Facility reserves the right to modify, revise, or update this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting to our website unless otherwise stated. Continued use of our website or services following updates constitutes acceptance of the revised Privacy Policy.
Users are encouraged to review this Privacy Policy periodically to remain informed regarding our information practices.
CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information below:
Piedmont Storage Facility
4711 Piedmont Road
Huntington, WV
Phone: 304-931-3370
Copyright © 2026 Piedmont Storage Facility - All Rights Reserved.
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