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Storage Facility Terms

 

Last Updated: June 2026

Welcome to Piedmont Storage Facility (“Piedmont Storage,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, storage facility, rental services, camper/RV parking services, communications, and any related services offered by Piedmont Storage Facility.

By accessing our website, communicating with our business, reserving a unit, renting storage space, utilizing camper/RV parking, or otherwise using any services provided by Piedmont Storage Facility, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, you should not use our website, facility, or services.


ACCEPTANCE OF TERMS

By using the Piedmont Storage Facility website or utilizing any of our services, you acknowledge and agree that:

  • You are legally capable of entering into binding agreements
  • You are at least 18 years of age
  • You will comply with all facility rules, policies, and applicable laws
  • You understand these Terms may be updated periodically without prior notice

Continued use of the website or services after updates constitutes acceptance of the revised Terms.


SERVICES PROVIDED

Piedmont Storage Facility may provide:

  • Self-storage unit rentals
  • 10x10 storage units
  • 10x20 storage units
  • Camper and RV storage
  • Outdoor parking storage
  • Reservation services
  • Customer support
  • Website information and communication services
  • Online inquiry and contact forms

All services are subject to availability, operational requirements, and management approval.

We reserve the right to modify, suspend, discontinue, or restrict services at any time without liability.


ELIGIBILITY REQUIREMENTS

To rent a storage unit, reserve parking, or use our services, customers must:

  • Be at least 18 years old
  • Provide accurate and current personal information
  • Maintain valid contact information
  • Comply with all payment obligations
  • Follow all posted facility rules and policies
  • Use the facility lawfully and responsibly

We reserve the right to deny or terminate services at our sole discretion.


RENTAL AGREEMENTS

Customers renting a storage unit or parking space may be required to execute additional rental agreements, lease agreements, waivers, or related documentation.

Additional agreements may address:

  • Rental terms
  • Unit access
  • Billing procedures
  • Deposits
  • Insurance requirements
  • Lien rights
  • Late fees
  • Access restrictions
  • Vehicle parking requirements
  • Move-out procedures
  • Customer responsibilities

In the event of conflict between these Terms and a signed rental agreement, the signed rental agreement shall govern.


PAYMENTS, BILLING & FEES

All rental fees and charges are due in advance according to the terms outlined in the customer’s rental agreement or billing schedule.

Charges may include:

  • Monthly storage rental fees
  • Camper/RV parking fees
  • Reservation fees
  • Administrative fees
  • Late fees
  • Lockout fees
  • Returned payment fees
  • Collection-related fees

Customers are responsible for:

  • Maintaining valid payment information
  • Making timely payments
  • Paying all applicable fees and charges
  • Monitoring billing obligations

Failure to pay may result in:

  • Late fees
  • Denied facility access
  • Overlock placement
  • Termination of rental agreements
  • Collection actions
  • Enforcement of lien rights
  • Sale of stored property as permitted by law

Unless otherwise stated in writing, payments are generally non-refundable once a rental period has begun or facility access has been granted.

All pricing, fees, and policies are subject to change without prior notice.


FACILITY ACCESS

Piedmont Storage Facility may provide 24/7 access; however, access availability may change due to:

  • Maintenance
  • Repairs
  • Security concerns
  • Weather conditions
  • Emergencies
  • Operational requirements
  • Government orders or restrictions

We reserve the right to temporarily suspend or restrict facility access when necessary.

Customers are responsible for:

  • Protecting gate codes and access credentials
  • Properly securing their units or vehicles
  • Closing gates behind them
  • Preventing unauthorized access
  • Reporting suspicious activity

Sharing access credentials or allowing unauthorized access may result in termination of services.


PROHIBITED STORAGE & ACTIVITIES

Customers may not store or possess prohibited items including but not limited to:

  • Illegal substances
  • Stolen property
  • Firearms prohibited by law
  • Ammunition or explosives
  • Hazardous or toxic materials
  • Gasoline or flammable liquids
  • Biohazard materials
  • Perishable food
  • Live animals
  • Illegal goods or contraband
  • Any items prohibited by local, state, or federal law

Customers may not:

  • Reside inside storage units
  • Conduct unauthorized business operations
  • Modify or damage facility property
  • Use units for unlawful purposes
  • Create unsafe conditions

Piedmont Storage Facility reserves the right to report suspicious or illegal activity to law enforcement authorities.


SECURITY & SURVEILLANCE

Our facility may utilize:

  • Security cameras
  • Gated access systems
  • Exterior lighting
  • Fencing
  • Monitoring systems
  • Access control technologies

While we take reasonable measures to help maintain a secure facility, no security system or procedure guarantees protection against theft, loss, damage, or unauthorized access.

Customers store property entirely at their own risk.

Piedmont Storage Facility is not responsible for:

  • Theft
  • Burglary
  • Fire
  • Flooding
  • Water damage
  • Weather-related damage
  • Mold or mildew
  • Rodent or pest damage
  • Vandalism
  • Mechanical failures
  • Vehicle damage
  • Property loss
  • Unauthorized access

Customers are strongly encouraged to maintain adequate insurance coverage for stored property and vehicles.


CUSTOMER RESPONSIBILITIES

Customers are responsible for:

  • Securing their unit or vehicle
  • Maintaining current contact information
  • Following all posted rules and instructions
  • Respecting facility property and other customers
  • Promptly reporting suspicious activity
  • Properly disposing of trash or prohibited materials

Customers remain financially responsible for damages caused by themselves, their guests, or authorized users.


MOVE-OUTS & VACATING UNITS

Customers are responsible for notifying management prior to vacating a unit or parking space.

Units must be left in acceptable condition and free of debris.

Rent is generally not prorated for partial occupancy periods or unused days following move-out unless approved by management in writing.


WEBSITE USE

The Piedmont Storage Facility website is intended for informational and communication purposes only.

Users agree not to:

  • Attempt unauthorized access to systems
  • Upload malicious software
  • Distribute malware or harmful code
  • Use automated scraping tools
  • Copy website content without authorization
  • Interfere with website functionality
  • Attempt to compromise website security

We reserve the right to restrict or terminate website access for violations of these Terms.


WEBSITE INFORMATION & ACCURACY

While we strive to maintain accurate and current information, Piedmont Storage Facility does not guarantee:

  • Pricing accuracy
  • Availability accuracy
  • Continuous website availability
  • Error-free functionality
  • Uninterrupted access

Information may change without notice.


THIRD-PARTY SERVICES

Our website or operations may utilize third-party providers including:

  • Website hosting services
  • Google Maps
  • Analytics providers
  • Payment processors
  • Contact form providers
  • Communication services

Third-party providers may have their own policies, terms, and privacy practices.

Piedmont Storage Facility is not responsible for third-party services or external websites.


PRIVACY POLICY

Customer information may be collected and used in accordance with our Privacy Policy.

Information submitted through the website, contact forms, emails, phone calls, reservations, or rental agreements may be used for:

  • Customer communication
  • Reservation processing
  • Billing and account management
  • Operational purposes
  • Facility management
  • Legal compliance
  • Security monitoring

We do not sell personal customer information to third parties for marketing purposes.


TERMINATION OF SERVICES

Piedmont Storage Facility reserves the right to suspend or terminate services for reasons including but not limited to:

  • Non-payment
  • Policy violations
  • Illegal activity
  • Unauthorized access
  • Threatening or abusive behavior
  • Property damage
  • Unsafe conduct

Termination does not eliminate customer responsibility for unpaid balances, damages, fees, or legal obligations.


LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Piedmont Storage Facility shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Business interruption
  • Data loss
  • Personal injury
  • Property loss
  • Vehicle damage
  • Emotional distress
  • Unauthorized access or theft

Use of the website, facility, and services is at the customer’s own risk.


INDEMNIFICATION

Customers agree to indemnify, defend, and hold harmless Piedmont Storage Facility, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, expenses, or legal actions arising from:

  • Customer use of the facility
  • Violation of these Terms
  • Illegal activity
  • Property damage
  • Injury caused by customer negligence
  • Customer-stored property


CHANGES TO TERMS

Piedmont Storage Facility reserves the right to modify, revise, or update these Terms of Service at any time without prior notice.

Updated Terms become effective immediately upon posting unless otherwise stated.

Continued use of our services or website constitutes acceptance of the revised Terms.


CONTACT INFORMATION

Piedmont Storage Facility
4711 Piedmont Road
Huntington, WV

Phone: 304-931-3370

For questions regarding these Terms of Service, policies, billing, or facility operations, please contact us directly.

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